• Customer Service

    When a client reaches out to an organization, it is the moment of truth. There is a high likelihood your client has attempted other methods to get their situation, issue, challenge resolved before calling you. The way you handle the interaction is critical. Ensuring you are positively positioning even the most challenging situation is essential in getting recommended, additional purchases and raving reviews. In this Customer Service training, you will learn the art of positive positioning and how to best interact with clients.

    Customer Service
    Sep 30 1:00 pm - 5:00 pm Customer ServiceTech Center Customer Service Customer Service Training in Denver & Phoenix: Positive Positioning and Language Class Price: $250 What’s included – a $600 value with: Face-to-face, live interactive class Retake – allows you to... Mission Critical Systems 30-09-2019 30-09-2019 Active
    Active 30-09-2019 Active 250.00 30-09-2019
    Customer Service
    Dec 6 1:00 pm - 5:00 pm Customer ServiceTech Center Customer Service Customer Service Training in Denver & Phoenix: Positive Positioning and Language Class Price: $250 What’s included – a $600 value with: Face-to-face, live interactive class Retake – allows you to... Mission Critical Systems 06-12-2019 06-12-2019 Active
    Active 06-12-2019 Active 250.00 06-12-2019
    Private Training
  • Clifton Strengthsfinder Training

    This Clifton Strengthsfinder workshop will give you the opportunity to learn your strengths and personal capabilities based on the Clifton Strengthsfinder assessment. Learn how to maximize your strengths, develop stronger relationships, build the right team, and determine opportunities to partner and understand others better.

    Clifton Strengthsfinder Training
    Sep 30 8:00 am - 12:00 pm Clifton Strengthsfinder TrainingTech Center Clifton Strengthsfinder Training Clifton Strengthsfinder Training in Denver & Phoenix Class Price: $300 What’s included – a $600 value with: Face-to-face, live interactive class Retake – allows you to retake the entire class... Mission Critical Systems 30-09-2019 30-09-2019 Active
    Active 30-09-2019 Active 300.00 30-09-2019
    Clifton Strengthsfinder Training
    Dec 6 8:00 am - 12:00 pm Clifton Strengthsfinder TrainingTech Center Clifton Strengthsfinder Training Clifton Strengthsfinder Training in Denver & Phoenix Class Price: $300 What’s included – a $600 value with: Face-to-face, live interactive class Retake – allows you to retake the entire class... Mission Critical Systems 06-12-2019 06-12-2019 Active
    Active 06-12-2019 Active 300.00 06-12-2019
    Private Training
  • Conflict Management

    In the workplace today, there are many circumstances which can lead to minor, or even major conflict. With a changing workplace environment, with so many workers, working totally or partially remote, and so many methods of electronic communication, it stands to reason, conflicts will happen. This course will assist you with identifying the potential barriers that can undermine cohesiveness in the workplace and help you overcome and resolve office conflict.

    Conflict Management
    Jul 16 8:00 am - 4:00 pm Conflict ManagementPhoenix Conflict Management Conflict Management Training in Denver & Phoenix Class Price: $450 What’s included – a $980 value with: Face-to-face, live interactive class Retake – allows you to retake the entire class... Mission Critical Systems 16-07-2019 16-07-2019 Active
    Active 16-07-2019 Active 450.00 16-07-2019
    Conflict Management
    Oct 23 8:00 am - 4:00 pm Conflict ManagementPhoenix Conflict Management Conflict Management Training in Denver & Phoenix Class Price: $450 What’s included – a $980 value with: Face-to-face, live interactive class Retake – allows you to retake the entire class... Mission Critical Systems 23-10-2019 23-10-2019 Active
    Active 23-10-2019 Active 450.00 23-10-2019
    Private Training
  • Effective Business Communication

    Effective Communication can lead directly to improvement in your self-confidence, career, relationships, and your entire life’s quality. Effective business communication training can help you be more effective at work, ensure your points come across correctly, and help you create stronger work relationships. In this business communication class you will learn how to be effective when communicating at work to generate the results you want.

    Effective Business Communication
    Jun 19 8:00 am - 4:00 pm Effective Business CommunicationTech Center Effective Business Communication Effective Business Communication Class Price: $450 What’s included – a $980 value with: Face-to-face, live interactive class Retake – allows you to retake the entire class if you need a... Mission Critical Systems 19-06-2019 19-06-2019 Active
    Active 19-06-2019 Active 450.00 19-06-2019
    Effective Business Communication
    Jul 15 8:00 am - 4:00 pm Effective Business CommunicationPhoenix Effective Business Communication Effective Business Communication Class Price: $450 What’s included – a $980 value with: Face-to-face, live interactive class Retake – allows you to retake the entire class if you need a... Mission Critical Systems 15-07-2019 15-07-2019 Active
    Active 15-07-2019 Active 450.00 15-07-2019
    Effective Business Communication
    Sep 18 8:00 am - 4:00 pm Effective Business CommunicationTech Center Effective Business Communication Effective Business Communication Class Price: $450 What’s included – a $980 value with: Face-to-face, live interactive class Retake – allows you to retake the entire class if you need a... Mission Critical Systems 18-09-2019 18-09-2019 Active
    Active 18-09-2019 Active 450.00 18-09-2019
    Effective Business Communication
    Nov 12 8:00 am - 4:00 pm Effective Business CommunicationPhoenix Effective Business Communication Effective Business Communication Class Price: $450 What’s included – a $980 value with: Face-to-face, live interactive class Retake – allows you to retake the entire class if you need a... Mission Critical Systems 12-11-2019 12-11-2019 Active
    Active 12-11-2019 Active 450.00 12-11-2019
    1 2 Private Training
  • Business Writing

    Business writing classes in Denver and Phoenix give you the tools you need to write accurately, concisely, and give you a leg up in communicating in the business world.

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    Private Training
  • Emotional Intelligence

    Our Emotional Intelligence Courses help you develop an understanding of how to manage emotions to control impulses, read and manage reactions in others, drive goals and productivity, deal with change, improve negotiations, deal with stress, and solve problems.

    Emotional Intelligence
    Jul 8 8:00 am - 4:00 pm Emotional IntelligenceTech Center Emotional Intelligence Emotional Intelligence Training in Denver & Phoenix Class Price: $450 What’s included – a $980 value with: Face-to-face, live interactive class Retake – allows you to retake the entire class... Mission Critical Systems 08-07-2019 08-07-2019 Active
    Active 08-07-2019 Active 450.00 08-07-2019
    Emotional Intelligence
    Sep 17 8:00 am - 4:00 pm Emotional IntelligencePhoenix Emotional Intelligence Emotional Intelligence Training in Denver & Phoenix Class Price: $450 What’s included – a $980 value with: Face-to-face, live interactive class Retake – allows you to retake the entire class... Mission Critical Systems 17-09-2019 17-09-2019 Active
    Active 17-09-2019 Active 450.00 17-09-2019
    Emotional Intelligence
    Oct 21 8:00 am - 4:00 pm Emotional IntelligenceTech Center Emotional Intelligence Emotional Intelligence Training in Denver & Phoenix Class Price: $450 What’s included – a $980 value with: Face-to-face, live interactive class Retake – allows you to retake the entire class... Mission Critical Systems 21-10-2019 21-10-2019 Active
    Active 21-10-2019 Active 450.00 21-10-2019
    Private Training
  • Effective Presenters 1 - Structure and Delivery

    Does the thought of giving a presentation cause you anxiety? Public speaking is a skill that can be developed through training. In our Effective Presenters 1 – Structure and Delivery courses you will develop the skills you need to communicate with conviction, clarity and confidence. The Effective Presenters 1 – Structure and Delivery Communication Training in Denver & Phoenix will teach you presentation skills to help you master the basics in learning how to enhance your own natural speaking style, organize your information, overcome fear, and create a polished presentation.

    Effective Presenters 1 – Structure and Delivery
    Jul 17 8:00 am - 4:00 pm Effective Presenters 1 - Structure and DeliveryPhoenix Effective Presenters 1 – Structure and Delivery Effective Presenters 1 - Structure and Delivery Training in Denver & Phoenix What’s included – a $950 value with: Face-to-face, live interactive class Retake – allows you to retake the... Mission Critical Systems 17-07-2019 17-07-2019 Active
    Active 17-07-2019 Active 450.00 17-07-2019
    Effective Presenters 1 – Structure and Delivery
    Jul 18 8:00 am - 4:00 pm Effective Presenters 1 - Structure and DeliveryTech Center Effective Presenters 1 – Structure and Delivery Effective Presenters 1 - Structure and Delivery Training in Denver & Phoenix What’s included – a $950 value with: Face-to-face, live interactive class Retake – allows you to retake the... Mission Critical Systems 18-07-2019 18-07-2019 Active
    Active 18-07-2019 Active 450.00 18-07-2019
    Effective Presenters 1 – Structure and Delivery
    Oct 28 8:00 am - 4:00 pm Effective Presenters 1 - Structure and DeliveryTech Center Effective Presenters 1 – Structure and Delivery Effective Presenters 1 - Structure and Delivery Training in Denver & Phoenix What’s included – a $950 value with: Face-to-face, live interactive class Retake – allows you to retake the... Mission Critical Systems 28-10-2019 28-10-2019 Active
    Active 28-10-2019 Active 450.00 28-10-2019
    Private Training
  • Effective Presenters 2 - Becoming a Dynamic Presenter

    Our Effective Presenters 2 – Becoming a Dynamic Presenter class further develops presentation and audience management skills to increase retention. This class offers more in-depth public speaking coaching to help students learn how to make their presentations dynamic and engaging so the audience will never forget it. As well, in this public speaking seminar, students will learn to effectively use additional tools, such as PowerPoint, to compliment their presentation and engage their audience.

    Effective Presenters 2 – Becoming a Dynamic Presenter
    Jul 18 8:00 am - 4:00 pm Effective Presenters 2 - Becoming a Dynamic PresenterPhoenix Effective Presenters 2 – Becoming a Dynamic Presenter Effective Presenters 2 - Becoming a Dynamic Presenter Class Cost: $450 What’s included – a $980 value with: Face-to-face, live interactive class Retake – allows you to retake the entire... Mission Critical Systems 18-07-2019 18-07-2019 Active
    Active 18-07-2019 Active 450.00 18-07-2019
    Effective Presenters 2 – Becoming a Dynamic Presenter
    Jul 19 8:00 am - 4:00 pm Effective Presenters 2 - Becoming a Dynamic PresenterTech Center Effective Presenters 2 – Becoming a Dynamic Presenter Effective Presenters 2 - Becoming a Dynamic Presenter Class Cost: $450 What’s included – a $980 value with: Face-to-face, live interactive class Retake – allows you to retake the entire... Mission Critical Systems 19-07-2019 19-07-2019 Active
    Active 19-07-2019 Active 450.00 19-07-2019
    Effective Presenters 2 – Becoming a Dynamic Presenter
    Oct 29 8:00 am - 4:00 pm Effective Presenters 2 - Becoming a Dynamic PresenterTech Center Effective Presenters 2 – Becoming a Dynamic Presenter Effective Presenters 2 - Becoming a Dynamic Presenter Class Cost: $450 What’s included – a $980 value with: Face-to-face, live interactive class Retake – allows you to retake the entire... Mission Critical Systems 29-10-2019 29-10-2019 Active
    Active 29-10-2019 Active 450.00 29-10-2019
    Private Training

Communication is the heartbeat of any successful business. Without effective communication skills, presentation skills, and emotional intelligence it is hard to withstand the pressures of surrounding competition in the business world. Here at Mission Critical Training we hold Microsoft communication training in Denver as well as Microsoft communication training in Phoenix. These trainings will take a different approach other than the normal computer trainings that Mission Critical offers. These communication trainings will give you the opportunity to better yourself and your company if you use them as a tool. Our Microsoft communication trainings are here to expand your knowledge beyond just simple business communication.

At Mission Critical Training we offer the basics such as breaking down business writing into three different portions from grammar to email etiquette. In our emotional intelligence training, we will discover how to navigate emotional states in yourself and in others around you. We take it one step further with public speaking where we give you the ability to face all your presentation fears and develop the confidence you need to deliver and communicate with conviction and clarity. Our goal in the Microsoft communication trainings in Denver & Phoenix is to give you the attitude and confidence you need to be able to professionally present yourself and your company. Communication can be a barrier but it can also be a doorway and so you want to find a way to make it a tool that you can use to your advantage.

Do you feel timid when it comes to communicating with clients in a meeting? Or do you feel worried when you click send on an email that you used the incorrect etiquette when you are trying to confirm a deal with a business partner? We want to help that anxiety subside and so we offer a range of Microsoft communication trainings at different levels and speeds:

  • Emotional Intelligence – Learn how to navigate and influence your emotions and others around you.
  • Effective Business Communication – Improve your self-confidence in your career, relationships, and life through effective communication.
  • Communication Managing Conflict – Conflict is bound to happen, learn how to navigate it to find benefit.
  • Presentation Skills – Mastering the Basics – Present without having anxiety in public. Learn how here!
  • Developing the Presentation Advantage – More in-depth public speaking coaching is found in this class.
  • Public Speaking Workshop – Practice makes perfect! Polish your public speaking skills through this training.
  • Meeting with Results – Don’t waste your time. Learn how to make meetings efficient and productive.
  • Writing Effective Emails Webinar – Communicate clearly and professionally over email.

Each of these trainings has the proper material to take you beyond your current fearful state into a level and attitude of confidence. If you live in Colorado take this opportunity to register for our Microsoft communication trainings in Denver at the Tech Center. If you are in Arizona we offer our Microsoft communication trainings in Phoenix and Westminster. Check out the calendar to see a full list of dates and locations for all the trainings that Mission Critical offers. We hope that you find us as a useful tool that you can utilize for years to come.

Mission Critical is a one stop shop because we offer far more than just the Microsoft communication training but also classes on the Microsoft Suite – Excel, Word, Access, and many other tools. Our trainings go beyond any training you will receive online as we specialize in having live, in-person classes that are taught by highly trained experts. Our experience trainers are there to answer any questions that you have on the spot and they are excited to help you grow and learn through the training process.