Emotional Intelligence and Effective Interpersonal Communication

Emotional Intelligence and effective interpersonal communication are important tools in the workplace, but getting a handle on these skills is not always simple. Understanding the motivations of others, as well as being able to best express your ideas to others, can be central to building a strong team for any project. When these elements break … Continue reading Emotional Intelligence and Effective Interpersonal Communication

Introduction to Sales and Business Development

Sales. Some people are just born to do it. Right? Not so fast – There are specific tools and techniques that can make anyone a Sales Superstar. Mission Critical Training’s Introduction to Sales and Business Development course can give you the skills you need to develop leads, wow with your brand presentations, and get your … Continue reading Introduction to Sales and Business Development

Management 101

What makes a good manager? We are all familiar with the beast, a micromanaging control freak who rules their team by fear instead of empowerment and motivation. Most employees not only fail to give their best to such a manager, they are often quickly looking for the exit door. If you are just stepping into … Continue reading Management 101

A New Year is Here!

2017 is fading into the taillights, and now a brand new year of opportunity is opening before us. We here at Mission Critical want to wish you a very happy and prosperous New Year. We even have new course offerings to help make that so. Brand new for 2018, in our Microsoft Training series, we … Continue reading A New Year is Here!

Managing Performance – Keeping a Remote Team on the Right Track

How do you keep a remote team on the right track and in-line with the company and team needs?  How do you ensure they understand how to perform and know how they are performing? You can keep your team focused toward reaching the same goals and achieving them, by following a 5 tiered hierarchal structure … Continue reading Managing Performance – Keeping a Remote Team on the Right Track

Motivating Remote Employees by Making Work More Like Play

When you are managing a team of remote employees, it can be more challenging to keep them motivated, engaged and focused.  You need to know they are self-driven to do their best, even when you can’t be there to see them.  It’s a known fact that, employees who like their job and enjoy going to … Continue reading Motivating Remote Employees by Making Work More Like Play

How SharePoint Can Help a Mobile Workforce

Mobile workforces need to replace face-to-face interaction and in-office time with other tools to stay connected and productive.  When working in an office, there inherently tends to be more communication, idea generation sharing, collaboration, transparency of information, and community/team building.  It is important to develop and encourage these areas with mobile workforces, so you don’t … Continue reading How SharePoint Can Help a Mobile Workforce

Goal Planning With SMART Goals

Setting clear goals with remote teams helps keep them focused and on the right track.  The best method involves using SMART goals.  If you are not familiar with these yet, here is a brief overview: Specific – Goals need to be clearly outlined so employees know what to strive for. Measurable –What will the successful … Continue reading Goal Planning With SMART Goals

Getting Dispersed Teams Communicating

When teams work remotely, and are dispersed across multiple locations, team members can become isolated and cut off from their team coworkers.   This can stunt communication, since it is not generated as a natural byproduct of working in the same location together every day.   So how do you ensure you keep them communicating as much … Continue reading Getting Dispersed Teams Communicating

Establishing Respect In Managing Remote Employees

Many remote managers make the mistake of trying to establish their credibility through demands and force.  Have you ever had a manager tell you a new policy or procedure is being implemented with the reason of “because that’s the way it is” or “that’s what I decided” or “it is what it is.”  How did … Continue reading Establishing Respect In Managing Remote Employees