Professional Development Webinar Training Class

Learn the professional development skills you need from the comfort and convenience of your office with our webinar series of classes.

Social networking is one of the most effective ways to find prospects, develop relationships, and build careers, but it can be intimidating at first glance. This webinar introduces the major systems and concepts that will help you leverage this powerful tool.

This class gives personnel at all organizational levels the techniques they need to communicate clearly, professionally, and effectively through email.

While email has become widely accepted as the default method of communication in business, many employees struggle with balancing appropriate style, tone and construction with the convenience and speed of email. This webinar takes a fresh look at how to use professional business writing principles and guidelines to get the most from email communication.

Getting in the door, whether by phone, face to face, email, text, or social networking, is not easy. Add to that the gut feeling that your competition is doing it better than you are. Take the opportunity now to separate fact from fiction--measurable, deliberate action from fuzzy to-do lists. Investigate the components that make getting in the door successful this time and checklists to improve next time.

Losing customers is expensive and discouraging. Creating customer loyalty is one of the fastest ways to increase your bottom line.

This webinar focuses on development of a corporate culture that is committed to making customers feel appreciated and acknowledged, in turn helping drive business growth through any type of economic climate.

Impact the numbers that drive your productivity and profitability through the customers’ experience with your company. Start first by doing what it takes to honestly look at actions and processes within your own organization, your own company. Draw the line between what you think you are doing and what your customer is actually experiencing. Leave with a plan of action and measurable milestones to define the sales and customer results you want.

Develop marketing campaigns that reflect actual company performance, in turn enhancing credibility. This webinar focuses on common-sense ways to align what the company really does, with what it says it does—then propagate the messaging through marketing channels.