Meet the “uptime-all-the-time” challenge. Key to IT Management in today’s uptime-all-the-time world are reliable, customized remote monitoring services that identify and fix problems before they occur, provide regular maintenance, give you just the level of alerts that you need, and automate the entire process—all while lowering your IT costs.   Banish the five most-common frustrations: E-mail/Work Order delivery systems down Client database unavailable Spyware and unauthorized access issues Banned software (games and file-sharing) monopolizing resources Predictable hardware failures Boost performance, tighten security, and extend the life of your IT assets Left unmonitored, your network and computers will inevitably fail, leaving employees idle and impacting your ability to do business—costing thousands through the loss of productivity, revenue, or image. With Managed Services-Remote Monitoring Services from Mission Critical Systems, we can take corrective action before the problem occurs, or before you even notice it.   Key Remote Monitoring Services benefits include: Significant decrease in downtime Improved network and hardware performance Fewer ‘growing pains’ via network capacity management Lower costs and increased efficiency via resource reallocation Protection against security breaches Visits from your IT Service Provider are more productive and less intrusive Increased employee productivity by automating routine administrative functions

request more information first:  last:  email:  phone:  comments:    Simply put, having MCS as our strategic IT partner lets me sleep better at night. MCS rapidly stabilized a mess of legacy systems and hardware that had become more of a liability to our operations than the asset they are today. Whenever an "emergency" IT issue has occurred, MCS has been immediately available to identify and resolve the problem. When [we] needed a complete overhaul of our phone system, and we needed it in days, not weeks, MCS met the challenge when others said it simply couldn`t be done. Jason Bird Director, Finance National real estate firm

Our Managed Services-Remote Monitoring Services program continuously monitors the health of your infrastructure—and manages growth by providing:

1. Scheduled site/device reporting—a bird’s eye view into the real performance of your IT infrastructure. “Graphical Performance Reporting” offers scheduled executive reporting, automatically generated and sent directly to your e-mail address, easy-to-understand graphical reports with “un/acceptable threshold” lines, simplified capacity management and upgrade planning;
2. Perspective into what equipment and software has been installed, and where current or new system resources can be best allocated, examined through a remote monitoring information technology infrastructure;
3. Use proactive remote monitoring to forecast failures before they occur, such as a critical server running out of hard drive space;
4. Remote monitoring security alerts—Alerts your remote monitoring provider about attempted network access by unauthorized users; software content control allows you to ban high-bandwidth interactive games or illegal peer-to-peer file sharing that monopolize business resources and promote viruses and Spyware. Extensive security reporting gives you a bird’s-eye view of your entire network’s security; patch inventory ensures your operating systems are up to date and not exposed to vulnerabilities;
5. IT Systems Remote Monitoring—Mission Critical Systems can minimize disruptions to the work environment by remotely resolving issues using a secure VPN system. If an issue arises that requires on-site assistance, prior in-depth knowledge allows us to send prepared specialists who can resolve the issue faster than ever before. This system has very low bandwidth requirements – does not slow down your network response time, knows what issues are affecting your network, and will respond before they become critical – such as a server running low on memory;
6. Detailed Site Level Inventory—Up-to-date hardware, software and patch information—automatically collected, 100% accurate—can be used for insurance claims in case of flood, fire or theft.