Perhaps the most difficult challenge in managing people is dealing with performance problems, especially misconduct. Some managers avoid confronting a problem until it escalates. Others may be heavy-handed with punishment. Such inconsistent treatment leads to complaints of unfairness and lower morale.
In this interactive course you will practice the Positive Discipline approach and learn how you can create a corporate culture of high performance, mutual respect, self-esteem and commitment.
Positive Discipline Training Goals
Create a high performance culture with positive contacts between employees and mangers
Build employee trust by demonstrating fairness and consistency in addressing performance problems
Get managers to address performance issues by changing their role from adversary to coach
Get employees to take personal responsibility for their behavior and conduct
Reduce employee anger and hostility and the potential risk of workplace violence
Prevent expensive litigation by providing clear communication to employees and, when necessary, documentation to third parties
Provide a clear, step by step procedure that enables managers to confront poor performance confidently
Positive Discipline Training Topics Covered
What is Positive Discipline and the underlying principles?
Advantages of Positive Discipline versus traditional progressive discipline
How to create positive interactions with employees
Formal steps to correcting poor performance/conduct
