Effective Emails Webinar

This class gives personnel at all organizational levels the techniques they need to communicate clearly, professionally, and effectively through email.

While email has become widely accepted as the default method of communication in business, many employees struggle with balancing appropriate style, tone and construction with the convenience and speed of email. This webinar takes a fresh look at how to use professional business writing principles and guidelines to get the most from email communication.

Writing Effective Emails Training Goals

• Learn when it is – and is not – appropriate to communicate by email
• Increase the likelihood your business email will be read
• Get the response you want and need, on time
• Reduce unnecessary, unwanted business email
• Build and maintain your business image with email that reflects your professionalism
• Minimize misunderstandings and misinterpretations of your business email
• Learn the 5 simple steps to writing clear, effective business email

Writing Effective Emails Training Topic Covered

• Achieving the right tone
• Creating an effective subject line
• Getting to the bottom line
• Controlling email message scope-creep
• Creating clear and complete action steps
• Managing email distribution, replies, and threads
• Balancing speed and accuracy
• Using attachments and links in your email
• Putting yourself in the reader’s chair