Knowledge Information Tools What is Knowledge Management? The accumulated knowledge of a company is usually its most valuable asset. Whether that knowledge comes in the form of best practices, technical information, client history, or experiences, it is essential to the company’s success.   Knowledge Management is the sum of the processes and systems that manages the knowledge of a company. It can create new efficiencies in a company’s ways of doing business, protect from loss of knowledge (for instance, when a key employee leaves), and it helps companies collaborate better.   Knowledge Management Systems Document Management (Interwoven, SharePoint) SharePoint Collaboration Business Process Management

Request more information about Knowledge Management   Read our privacy policy first:  last:  email:  phone:  comments:    About a year ago, the company lost a key employee that had been with us for over twenty years and of course some of his duties included computer and phone systems. The responsibilities for the phone systems were easy to absorb, but IT was different. We had no one with IT experience or training nor anybody in my department had time to learn. We definitely did not feel that we had the need to hire someone just for IT. In steps MCS. Sue Johnson Business Manager National Non-Profit Organization

What does a Knowledge Management Policy do for you?

A well-designed and supported Knowledge Management System can benefit a company in many ways, including:

1. Providing a method for sharing valuable organizational information;
2. Reducing redundant work, thereby boosting productivity;
3. Reducing new employee training time;
4. Establishing security and retention of intellectual property when an employee leaves;
5. Identifying factors, trends and other knowledge required to be effective;
6. Ensuring “corporate continuation”—including retention of historical knowledge—when a company downsizes, merges, is acquired, makes an IPO, or restructures.

Getting started with Denver Knowledge Management

Given the obvious importance of development, management and continuous improvement of a Knowledge Management System, ask yourself these questions to determine where you are on the continuum:

• In what areas of your organization is knowledge being created?
• In what areas is knowledge being systematically shared?
• In what areas is collaboration happening?
• How is employees’ knowledge being developed?
• In what ways do the above management systems work?
• In what ways does the strategy break down or fall short?

Is your Knowledge Management living up to expectations? Contact Mission Critical Systems for an assessment of your current business knowledge management systems.